29 Days No Questions Asked return with 100% refund (Shipping cannot be refunded) with all generic brand items. ALL of our generic items carry 1 year warranty from us.
For retail sealed items, Brand name items:
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% or $8 restocking fee for returned items that are not being exchanged and are not damaged, whichever is greater. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 14 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if we are not at fault.